Terms and Conditions
E-mail Karen@moonlightstickerco.com to create an account for convenient ordering online, 24/7.
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$75 minimum for opening orders
$50 minimum for reorders
Minimum of 6 per sku for individual stickers
If you have any questions as you're preparing your order, please feel free to e-mail Karen@moonlightstickerco.com All orders must be paid in full prior to shipment. Existing customers may inquire about approval for Net 30 terms. For payment by credit card, an e-mailed invoice will be sent for easy and secure payment online. Late payments incur a late fee of 10% per month.
prices & pack quantities
All prices are listed in US dollars, and are subject to change without notice. Existing customers will be notified of any changes in pricing prior to their order being shipped.
turnaround time
Our typical turnaround is 5-10 business days, however turnaround times vary during trade show season. Please contact us directly regarding your delivery date.
shipping
All shipping costs are charged at the time of shipment, and will be included on your final invoice. Should you wish for us to ship using your existing UPS or FedEx account, the account details must be provided with your Purchase Order. For international accounts, all shipping fees and import/export costs are to be covered by the retailer, and are not included in the ship costs. Moon Light Sticker Co is not responsible for any carrier delays.
cancellations, returns & exchanges
Wholesale orders are non-returnable, except in the case where there is a defect or quality issue with the product, in which case we'll make it right and will either ship a replacement or issue a refund. Please inspect your wholesale shipment upon arrival. Incorrectly shipped merchandise or items that have been damaged in transit must be reported by e-mail within 5 days of receipt.
back orders
Certain products may occasionally be out of stock. You will be notified if any items you have ordered are back-ordered and, if directed, we will proceed to ship all items in stock from your order. Once an item is back in stock, we will ship it immediately.
packaging
When sold in branded packaging all of our products must be displayed and sold in their original packaging.
online retailers
We are currently limiting the number of online-only retailers we work with. If you are selling online, credit to Moon Light Sticker Co must be given in the product description, and suggested retail prices must be observed. Moon Light Sticker Co products on Etsy, eBay, Amazon, or other similar platforms is not permitted.
photography
Retailers are granted access to our library of high resolution images to promote Moon Light Sticker Co products in their shops. Please note that all photography provided may only be used to market Moon Light Sticker Co products, and images may not be edited or manipulated in any way. This includes cropping out any packaging or branding that is shown in the photo “Moon Light Sticker Co" must also be included in the product description, and we ask that you tag @MoonLightStickerCo when using our images on social media. Thank you!
map pricing
Our suggested retail prices are based on experience and customer feedback. In order to preserve the brand value, items may not be advertised (online or in print) for less than 25% the suggested retail.
press
If you will be seeking national or online press for your store using our products, please let us know. Likewise, if you receive press for your store using our products we ask that you please credit “Moon Light Sticker Co” for the items used and inform us of the following:- Name of media outlet
- Publication date
- Web address (if applicable)
compliance
Retailers must agree to our wholesale terms, and we respectfully reserve the right to terminate any wholesale accounts that are not in compliance.By placing a wholesale order with us, either by e-mail or through an online order form, you confirm that you have reviewed and agreed to the above wholesale terms and conditions.
questions or concerns?
E-mail us at Karen@moonlightstickerco.com